
Terms and Conditions
1. Company Information
NK Collection
Email: enquire.nk@gmail.com
Telephone: +44 7578782049
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2. Products & Bespoke Orders
• Our jewellery is handcrafted and, where specified, bespoke to your requirements.
• Slight variations in stones, design or finish may occur due to the handmade nature of our products.
• Bespoke and customised items are non-refundable and non-exchangeable, unless faulty.
• Once a bespoke design is confirmed and a deposit is paid, production will commence and changes cannot be made.
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3. Pricing & Payments
• All prices are shown in GBP (£)
• We reserve the right to change prices at any time, but confirmed orders will not be affected.
• Payments may be made via debit/credit card or bank transfer
• Orders are only confirmed once payment or deposit has been received.
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4. Deposits & Cancellations
• A non-refundable deposit of insert 60% is required for bespoke orders.
• If you cancel after production has started, the deposit will be forfeited.
• Cancellations for ready-to-wear items must be made within 1 hours of order placement.
- Cancellations for ready-to-wear items outside of the 1 hour window will be subject to 25% cancellation fee.
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5. Delivery & Shipping
• UK and international delivery is available. Shipping costs will be calculated at checkout.
• Delivery times for bespoke jewellery are typically 6–8 weeks, but may vary.
• We are not responsible for delays caused by couriers, customs, or events outside our control.
• International customers are responsible for any customs duties or import taxes.
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6. Returns & Refunds
• Bespoke and customised jewellery cannot be returned or refunded, unless faulty.
• Ready-to-wear jewellery cannot be returned or refunded, unless faulty.
• Refunds will only be issued once the item has been inspected and approved.
• Faulty or damaged items must be reported within 24hours of delivery.
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7. Warranty & Repairs
• We provide a 6-month warranty on all jewellery against manufacturing defects.
• The warranty does not cover normal wear and tear, accidental damage, or improper care.
• We may offer repairs after this period for an additional fee.
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8. Intellectual Property
• All designs, photographs, text, and content on this website remain the property of NK Collection.
• Customers are not permitted to copy, reproduce, or resell our designs without written permission.
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9. Website Use & Liability
• We take care to ensure product details and prices are accurate, but errors may occur.
• We will correct any errors as soon as possible and inform affected customers.
• We are not liable for losses caused by circumstances beyond our reasonable control.
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10. Privacy & Data Protection
• We respect your privacy. Your personal data will only be used in accordance with our Privacy Policy and applicable data protection laws.
• By using our website, you consent to such use of your information.
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11. Governing Law
• These Terms are governed by and construed in accordance with the laws of England and Wales.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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12. Changes to These Terms
• We may update these Terms from time to time. Changes will be posted on this page and take effect immediately.
• You are encouraged to review the Terms regularly.